This Contact Us page keeps Tevoc customer support details, business identity, and official contact routes in one place.
OUR IDENTITY
Legal Business Name: AFAR RETAIL RD PTY LTDStore Name: Tevoc
Physical Business Address: Suite 1-8, Kellicar Lane, Macarthur Square Drive, Campbelltown, NSW 2560, Australia
ABN: 70 612 104 471
ACN: 612 104 471
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@tevoc.shopBusiness Phone Number: +61 481 219 133
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review.